Frequently Asked Questions

Everything you need to know about Alaya Naturals fashion and service.

What materials are used in Alaya Naturals clothing?

We prioritize sustainability by using 100% organic cotton, ethically sourced linen, and recycled fibers to ensure our garments are as kind to the planet as they are to your skin.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend measuring a similar item you own or your body directly to find the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn garments with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

Are your manufacturing processes ethical?

Yes, we partner exclusively with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero tolerance for forced or child labor.

How should I care for my Alaya Naturals pieces?

To prolong the life of your natural fiber clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat drying.